API Platform Privacy Policy
Privacy policy for the Critique AI API Platform
This Privacy Policy describes how we collect, use, and handle your information when you use our API Platform services. By using our services, you agree to the collection and use of information in accordance with this policy.
Data Collection
Platform Data
We collect information necessary to provide and improve our services, including:
- Account Information: When you register for our service, we collect your email address, name, and organization details to create and manage your account.
- Usage Information: We automatically collect data about how you interact with our platform, including API calls, request patterns, and service utilization metrics.
- Payment Information: For paid services, we collect billing details and maintain records of transactions. Credit card information is processed by secure third-party payment processors and is not stored on our servers.
- Technical Data: We collect IP addresses, browser information, device identifiers, and other technical data necessary for service operation and security.
API Data
In the course of providing our services, we collect:
- Request and Response Data: Information about API calls, including timestamps, endpoints accessed, and response status.
- Performance Metrics: Technical data about API performance, latency, and reliability.
- Error Information: Data about failed requests and system errors to maintain service quality.
Data Usage and Processing
We use the collected information for the following purposes:
- To provide, maintain, and improve our services
- To process your transactions and manage your account
- To detect and prevent fraud, abuse, and security breaches
- To analyze service performance and optimize our systems
- To communicate with you about service-related matters
- To comply with legal obligations
Data Analysis and Service Improvement
We collect anonymous performance metrics and usage patterns solely to improve our services. This data is:
- Stripped of all personally identifiable information
- Aggregated and analyzed in bulk
- Used exclusively for service optimization and enhancement
- Never sold or shared with third parties for marketing purposes
Data Protection
Security Measures
We implement appropriate technical and organizational measures to protect your data, including:
- Industry-standard encryption for data in transit and at rest
- Access controls and authentication requirements
- Regular security assessments and monitoring
- Incident response procedures
Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Export your data in a machine-readable format
- Object to certain data processing activities
- Withdraw consent where processing is based on consent
Data Sharing and Third Parties
We do not sell your personal information or API usage data to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations
- To protect our rights, privacy, safety, or property
- In connection with a business transfer or merger
- With service providers who assist in our operations, subject to strict confidentiality obligations
Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. Upon account deletion:
- Personal data will be removed within 30 days
- Anonymized usage data may be retained for analytical purposes
- Legal and billing records will be retained as required by law
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on our website
- Sending you an email notification for material changes
- Obtaining your consent where required by law
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
- Email: support@critique-labs.ai
Updates
Last Updated: 2/10/2025